Data Processing & Security

Last updated: January 1, 2025

Scope

This document describes how QuitMissedCalls processes customer data and the security measures we maintain.

Roles

For personal data processed on your behalf, you act as the data controller and QuitMissedCalls acts as a data processor. We process data only to provide the Services and per your instructions.

Sub-processors

We engage trusted sub-processors for voice infrastructure, hosting, payment processing, and email delivery. Each is bound by contractual obligations to protect data.

Security Measures

We maintain encryption in transit, access controls, network protections, monitoring, and least-privilege administrative access. We regularly review our security practices.

Encryption

Data is encrypted in transit using industry-standard protocols. Sensitive data at rest is protected using provider-managed encryption.

Access Control

Access to production systems is limited to authorized personnel and is logged.

Data Breach Notification

In the event of a data breach affecting your personal data, we will notify you without undue delay and consistent with applicable law.

Data Location

Data is stored with cloud providers in the United States. Contact us for details regarding data residency.

Contact

Security inquiries can be directed to [email protected].