Privacy Policy

Last updated: January 1, 2025

Introduction

This Privacy Policy explains how QuitMissedCalls ("we," "us," or "our") collects, uses, and safeguards information when you use our AI receptionist platform, website, and related services (the "Services"). By using the Services you agree to the practices described here.

Information We Collect

We collect information you provide directly, such as your name, business name, email address, phone number, and billing details. We also collect information automatically as you use the Services, including call metadata, usage logs, device and browser information, and cookies.

Call Data

Because we operate an AI receptionist, we process the content of inbound calls, including audio recordings, transcripts, caller phone numbers, and structured details captured during a conversation (such as appointment requests or messages).

Payment Data

Payments are processed by our third-party payment processor. We do not store full card numbers on our servers; we retain limited billing metadata such as the last four digits and subscription status.

How We Use Information

We use information to operate and improve the Services, provision and configure your AI receptionist, route and log calls, process billing, provide customer support, send service communications, detect fraud and abuse, and comply with legal obligations.

How We Share Information

We share information with service providers who help us deliver the Services (for example, voice infrastructure, payment processing, and email delivery), when required by law, to protect our rights, or in connection with a business transfer. We do not sell your personal information.

Data Retention

We retain information for as long as your account is active and as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data as described below.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at [email protected].

Security

We implement administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

The Services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

Contact Us

Questions about this Privacy Policy can be directed to [email protected].