All documentation
intermediate 1 min read

AI Voice Configuration

Choose a voice and craft the greeting callers hear.

Selecting a Voice

Choose a voice that matches your brand's tone. The AI uses real-time, natural-sounding speech with human-like turn-taking, so callers can interrupt and be understood just like a real conversation.

Writing Your Greeting

Your greeting is the first thing callers hear. Keep it warm, brief, and clear about who you are. Include your business name so callers know they reached the right place.

Personality and Tone

Configure how formal or friendly the AI sounds. Consistency with your brand builds trust with callers.

Multilingual Support

The AI can understand and respond in 30+ languages and can adapt to the caller's language, which is ideal for diverse customer bases.

Testing Your Voice

Use a test call — or the live demo — to hear the greeting and conversation flow, then refine wording until it feels right.

Was this article helpful?

Related articles